On the right hand side menu expand Server Name > Application Pools. Right click Symantec Mail Security for Microsoft Exchange and select Remove.Į. On the right hand side menu expand Server Name > Sites.ĭ. Navigate to Services and Applications > Internet Information Services.Ĭ. Open Start|Administrative Tools|Computer Management.ī. Open a command prompt and run the following command to remove the service:Ī. Perform the following steps to remove the remaining items before running the installer again:ġ. If the installer is run again immediately after this issue different errors occur. If the installation of the stripped down installer fails collect the log file log.txt and open a case with Symantec Technical Support.Īfter the installer rolls back certain items from SMSMSE are not uninstalled:
NOTE: Use the steps below to clean up settings before installing SMSMSE again.
#REAL POCAHONTAS INSTALL#
If the install succeeds without any errors then run the SMSMSE installer. Open a command prompt and CD into the directory with the extracted files.Ĥ.
#REAL POCAHONTAS DOWNLOAD#
Download the attached ZIP file strippedinstaller.zip to the exchange server and extract the files.Ģ. Use this installer and then install SMSMSE.ġ. Symantec has developed a stripped-down installer that only does the installation of the Microsoft Visual C++ 2005 Redistributable libraries. Some customers have found that installing the Visual C++ 2005 libraries outside of SMSMSE then allows installation of SMSMSE. It is necessary to resolve the operating system missing files or corrupted files. The component based installer fails when trying to look up the has information from the file \SystemRoot\WinSxS\Catalogs\f7bf65ca621d8ad32ead1500a08827be239d0f49d83dc20dabf57d2eb17adbd7.cat.
#REAL POCAHONTAS WINDOWS#
The installer uses the Windows Side-by-Side policy file from C:\Windows\WinSxS\InstallTemp\20110525144807873.0\7.42.policy. In this error sequence the installer is attempting to install a new version of the Microsoft Visual C++ 8.0 ATL library. 14:49:36, Error SXS Analyze Transaction failed with 0x80092004
14:49:36, Error CSI 00000010 (F) CRYPT_E_NOT_FOUND #1045# from Windows::COM::CPendingTransaction::IStorePendingTransaction_Analyze(.) 14:49:26, Error CSI /5/25:18:49:26.638 (F) d:\longhorn\base\wcp\componentstore\csd_winners.cpp(1303): Error 80092004 originated in function CCSDirectTransaction::AddImplicationsToCatalogsAndVerif圜omponentHashes expression: (null) MSI (s) (80:90) : Assembly Error:An HRESULT could not be translated to a corresponding Win32 error code. MSI (s) (80:90) : Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=461405369)
The last message displayed in the SMSMSE installer slideshow is Registering Product Information. An error occurred during the installation of assembly ''policy.8.0.,type="win32-policy",version="7.42",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86". While running the SMSMSE installer a dialog box displays the following error message:Įrror 1935.
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